Terms of Use

Effective Date: [01-Jan-2024]

Welcome to Tahlib! By accessing or using our website and services, you agree to be bound by the following Terms of Use. Please read this document carefully to understand your rights and obligations when using Tahlib.

Definitions

  • "Tahlib" refers to our digital restaurant menu platform and all related services provided through the website and app.
  • "User," "Users," "you," or "your" refers to any individual or entity accessing or using Tahlib, whether a restaurant owner or customer.
  • "We," "us," or "our" refers to the operators of Tahlib.

1. Acceptance of Terms

By signing up, accessing, or using any part of our website or services, you confirm that you accept these Terms of Use. If you do not agree to these terms, please do not use our website or services.


2. Services Provided

Tahlib offers a digital menu and order management solution, allowing restaurants to streamline customer ordering through a QR code system that supports dine-in, pickup, and delivery orders. Our services are available on a subscription basis, with both monthly and yearly packages.


3. Account Registration

To access our services, you need to create an account. You agree to provide accurate, current, and complete information during registration and keep your account details secure. Tahlib reserves the right to suspend or terminate your account for any unauthorized use or if you violate any of these terms.


4. Payment Terms

Tahlib services are provided based on subscription plans, which may vary in pricing and billing periods. Payments are due at the beginning of each subscription term. By subscribing, you authorize Tahlib to charge you for the applicable fees associated with your chosen plan.


5. Cancellation and Refund Policy

5.1 Subscription Cancellation

You may cancel your subscription at any time through your account settings. The cancellation will take effect at the end of the current billing period, and you will retain access to Tahlib until that period expires.

5.2 Refund Policy

All payments are final, and no refunds will be issued for unused portions of your subscription, whether you subscribe on a monthly or yearly basis. This no-refund policy applies unless required by applicable law.


6. Delivery Policy

6.1 Order Processing

Tahlib enables restaurants to accept and process dine-in, pickup, and delivery orders. Orders placed by customers appear on the restaurant’s dashboard for efficient management.

6.2 Payment Responsibility

Tahlib is not responsible for processing payments between customers and restaurants. Payment arrangements are managed directly by the restaurant using their preferred payment methods.

6.3 Delivery Fulfillment

For delivery orders, customers are required to provide contact information and an accurate delivery address. The restaurant is solely responsible for fulfilling these orders and meeting delivery expectations.


7. Privacy Policy

Your privacy is essential to us. Tahlib is committed to safeguarding any personal information collected through your use of our website and services.

7.1 Data Collection

We may collect personal data, such as your name, email address, contact information, and usage data, when you use our website or register for our services.

7.2 Data Usage

Tahlib uses the information we collect to provide, improve, and personalize our services. This data helps us understand customer needs, enhance functionality, and communicate service updates.

7.3 Data Protection

We implement robust security measures to protect your personal information from unauthorized access or disclosure. However, no online platform can guarantee absolute security, and we encourage users to take their own security precautions.

7.4 Sharing of Data

We do not share, sell, or distribute your personal information to third parties except as required to deliver our services, comply with legal obligations, or with your explicit consent.


8. Cookies Policy

8.1 What Are Cookies?

Cookies are small data files stored on your device that help us understand and improve user experience on our website. Tahlib uses cookies to enhance functionality and gather analytics about website usage.

8.2 How We Use Cookies

Cookies allow us to:

  • Keep you logged in,
  • Remember your preferences,
  • Track website usage patterns to improve performance.

8.3 Managing Cookies

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Please note, however, that disabling cookies may affect the functionality of certain parts of our website.


9. User Conduct and Obligations

By using Tahlib, you agree to:

  • Use our services in compliance with all applicable laws and regulations,
  • Refrain from any misuse of our platform, including attempts to disrupt service or access unauthorized areas,
  • Respect the intellectual property rights of Tahlib and any third parties.

Tahlib reserves the right to suspend or terminate your account if we determine, at our discretion, that you have violated any of these terms or misused our services.


10. Limitation of Liability

Tahlib provides its services "as-is" and without any warranties, express or implied. We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our platform, including loss of data, revenue, or business interruption. In jurisdictions that do not allow limitations on implied warranties, our liability shall be limited to the maximum extent permitted by law.


11. Modifications to Terms

Tahlib reserves the right to modify these Terms of Use at any time. If we make material changes, we will notify you through your account or by email. Your continued use of our services constitutes acceptance of the updated terms.